Introduction
LEAP for Justice Foundation ("LEAP", "we", "us", or "our") is a not-for-profit company registered under Section 8 of the Companies Act, 2013. We are committed to protecting the privacy and dignity of everyone who contacts us, uses this website, volunteers with us, partners with us, or supports our work.
This Privacy Policy explains what information we collect, why we collect it, how we use and protect it, and the choices available to you. It applies to this website and to the enquiry forms available on it.
By using this website or submitting information through it, you confirm that you have read and understood this Policy.
Information We Collect
We collect only the information that is reasonably necessary for the purpose you contacted us about.
Information you provide directly. When you submit a request for legal help, a volunteer application, a partnership enquiry, or a general message, we collect the details you enter into the form. Depending on the form, this may include your name, email address, phone number, city or state, the category of assistance or interest you select, and the description you write.
Information collected automatically. Like most websites, our servers may record technical information such as your IP address, browser type, device type, referring page, and the pages you visit. This is used for security, abuse prevention, and understanding how the site is used.
Information we do not want. Please do not send us sensitive personal identifiers that are not necessary for your request, and do not send confidential documents through the website forms. If you need to share sensitive material, contact us first and we will advise on a safer route.
Why We Collect It
We use the information you provide in order to:
- Understand and respond to your request, enquiry, or application;
- Provide legal information, guidance, referrals, or point you toward appropriate support;
- Assess and coordinate volunteer participation and institutional partnerships;
- Acknowledge and administer contributions, and meet related statutory obligations;
- Maintain internal records, understand demand for our work, and improve our programmes;
- Comply with applicable laws, regulatory requirements, and lawful requests from authorities;
- Protect the security and integrity of our website and our operations.
We do not use your information for automated decision-making that produces legal effects concerning you.
Legal Basis and Consent
We process your information on the basis of the consent you give when you submit a form, and where processing is necessary for our legitimate charitable purposes or to comply with law. You may withdraw your consent at any time by writing to us, and we will stop processing your information for that purpose unless we are required by law to retain it.
How We Share Information
We do not sell, rent, or trade personal information. We share it only in limited circumstances:
- With your consent — where a referral to a lawyer, legal aid institution, partner organisation, or support service would help your request;
- With service providers — who help us operate, such as our website host and email provider, and who may use the information only to provide that service;
- Where required by law — including in response to a valid legal process, court order, or regulatory requirement;
- To protect rights and safety — where disclosure is necessary to prevent serious harm.
How Long We Keep It
We retain enquiry and application records for as long as necessary to fulfil the purpose for which they were collected, to maintain accurate organisational records, and to meet statutory retention obligations. Where information is no longer needed, it is deleted or anonymised.
How We Protect It
We apply reasonable technical and organisational safeguards to protect information against unauthorised access, disclosure, alteration, or loss. Access to enquiry records is limited to authorised personnel who need it to carry out their role.
No method of transmission over the internet or method of electronic storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.
Cookies
This website may use cookies and similar technologies that are necessary for the site to function, to remember preferences, and to keep the site secure. Most browsers allow you to refuse or delete cookies through their settings. Disabling cookies may affect how parts of the site work.
Links to Other Websites
Our website and our resources may link to government portals, legal aid institutions, partner organisations, and other third-party sites. We do not control those websites and are not responsible for their content or their privacy practices. We encourage you to read the privacy policy of any website you visit.
Children
This website is not directed at children. We do not knowingly collect personal information from a child without the consent of a parent or lawful guardian. If you believe a child has submitted information to us, please contact us and we will take appropriate steps.
Changes to This Policy
We may update this Policy from time to time to reflect changes in our practices or in applicable law. The revised version will be published on this page with an updated date. Please review this page periodically.
Your Rights
Subject to applicable law, you may ask us to:
- ✓Confirm what information about you we hold and obtain a copy of it
- ✓Correct information that is inaccurate, incomplete, or out of date
- ✓Erase information that is no longer necessary for the purpose it was collected
- ✓Withdraw a consent you previously gave
- ✓Raise a grievance about how your information has been handled
To exercise any of these, write to us using the contact details below. We may need to verify your identity before acting on a request.
Grievance Redressal
If you have a concern about how your information has been handled, please write to us with the details. We will acknowledge your communication and work to resolve the matter in a fair, timely, and respectful manner.